MedsFile.com e-Office- Appointments, Lab Results, and More

MedsFile streamlines common patient communications like appointment, refill, and referral requests, lab results, and appointment reminders. Easily customized automatic message routing lets you direct inquiries to the most appropriate staff member to further streamline workflow.

Appointments

With MedsFile, you can:

• Enable patients to request or cancel appointments online—reducing phone traffic and telephone tag
• Capture patient information and coverage updates prior to the office visit
• Transmit patient pre-visit instructions and relevant educational materials
• Automate appointment reminders and confirmations

Labs

With MedsFile, you can:

• Free up phone lines
• Save staff time
• Eliminate mailing costs
• Improve customer service with quick delivery of results
• Deliver educational information and Web links along with results
• Provide an efficient channel for non-urgent patient questions

Prescription Refills/Renewals

With MedsFile, you can:

• Approve renewal requests with one click
• Route pre-authorized refills directly to the pharmacy
• Eliminate pharmacy call-ins and call-backs
• Transmit renewals to patient's pharmacy instantly
• Reduce prescription errors
• Automatically check formulary and interactions

Insurance/Billing Questions

With MedsFile, you can:

• Reduce phone traffic
• Capture inquiries precisely
• Respond quickly and efficiently